May 20, 2009
Greetings:
The 2009 Student Football Season Ticket sale is rapidly approaching. Please read the information below very carefully, as it details important instructions for the ticket pre-registration and purchase process.
Please note that in addition to the opportunity to purchase football season tickets ($247.00), you can also order this year's Official Penn State White Out Shirt ($15.00). No additional fees will be added.
The 2009 student season ticket sale will occur in two stages:
1. Mandatory pre-registration period for all returning undergraduate and graduate students, as well as first-year graduate and first-year law students. This does not include incoming freshmen or first-time transfer students from another university. The pre-registration will occur May 27 at 8:00 AM through May 31 at 5:00 PM). Note: All times are Eastern Time. This mandatory pre-registration confirms your intent to participate in the student football ticket sale. To pre-register, please go to http://www.ticketmaster.com/venue/16740. The pre-registration process will mirror the actual sales process in June. As part of this pre-registration, you will go through the steps of "BUYING" your pre-registration, but no costs will be incurred. Upon successfully completing the pre-registration process, you will be eligible to participate in your assigned class sale.
2. The first-come, first-served sale for 2009 student season tickets will be held over a five day period. Students can and should view their total credits via the eLion Grades and eLion Transcripts as soon as they receive these instructions. The final date to include student credits for the 2009 sale is May 15 at 5:00 PM. That alone is the determining factor in which class sale you will participate. The sale is staged as follows:
• SENIORS - Monday, June 22, 7:00 a.m. - 91.1 credits or more at the completion of Spring '09 semester
• JUNIORS - Tuesday, June 23, 7:00 a.m. - 59.1 to 91 credits at the completion of Spring '09 semester
• SOPHOMORES - Wednesday, June 24, 7:00 a.m. - 27.1 to 59 credits at the completion of Spring '09 semester
• FRESHMEN - Thursday, June 25, 8:00 p.m. - This includes all incoming Penn State undergraduate students and students with less than 27.1 credits at the completion of Spring '09 semester
• GRADUATE STUDENTS - Friday, June 26, 7:00 AM
Please note that all sale times are Eastern Time. Each sale will last until all tickets for that class have been sold. When no tickets remain, the message "We couldn't find tickets that matched your request" will show on the purchase screen.
THE FOLLOWING ARE YOUR INSTRUCTIONS FOR THE SALE:
Please make special note that a Ticketmaster Account is needed for both pre-registration and participation in the sale. Instructions for doing so are provided below.
IMPORTANT NOTE: In the pre-registration process, do not hit the refresh button, do not page back and do not have multiple browsers open, as any of these will take away your place in the sale and you will have to begin again behind all others in line. In addition, your acknowledged wait time may fluctuate up and down throughout the sale process. That is an indication of current sales activity and does not affect your place in line.
PREPARATION
If you are a returning full-time student and currently do not have a Ticketmaster account, you can obtain that account in advance or through the pre-registration process. For all incoming freshmen and transfer students from another university, please create a Ticketmaster account prior to your assigned sale date. To create your account, please go to www.ticketmaster.com. At the top of the page, click on the "My Ticketmaster" tab. Please follow the instructions provided on the page to create a new account. As further preparation, please have your nine digit student ID#, a valid credit card and your Ticketmaster account on hand before you begin the Pre-registration (May 27-May 31) and Purchase process. All tickets must be purchased with a credit card. The credit card must be valid, but does not need to be in the student's name. Please be aware that various steps of the process are timed and exceeding those time limits will eliminate you from the sale and you will have to begin again. Timing limits are noted below.
PRE-REGISTRATION
Please go to http://www.ticketmaster.com/venue/16740 at 8:00 a.m. May 27th Eastern Time through 5:00 p.m. May 31st to pre-register. The process is as follows:
1. There will be one event listed as a purchase option "2009 Student Football Season Ticket Pre-registration". Click "Find Tickets" and Select "1" as ticket quantity on the Purchase Page. The total Purchase Price is $0. Finally, enter your Password, which is your nine digit Penn State-issued Student ID#. Click "Look for Tickets" to continue.
2. Enter the Verification Code on the screen and click continue.
3. On the Shipping Page, click the "Pre-registration" option as the method of delivery and then click continue. You will have two minutes to complete this page.
4. The next page allows you to log into your existing Ticketmaster account or create one, and then click continue. There is a one minute time period to complete this page.
5. Next is the Billing Page. A valid credit card must be entered on this page. This includes the credit card type (AMEX, Visa, MasterCard and Discover are accepted), the card number, the expiration date and the last three digits on the back of the card (In the case of AMEX, it is a four digit number on the front of the card). All information must be correct and valid to process a purchase. Your credit card will not be charged. (Note: If you previously had a Ticketmaster account, you will not be asked for a credit card. Ticketmaster will automatically use the credit card currently in your account for the pre-registration process.) In addition, this page will reflect your complete pre-registration order. Click continue. You will have three minutes to complete this page.
6. The final page is the confirmation page and will confirm your order and issue a confirmation/order number. If you receive this information, you have successfully completed the pre-registration process and will be eligible to participate in the June sale.
SALE DATES
SENIORS - Beginning June 22nd at 7 a.m., please go to http://www.ticketmaster.com/venue/16740
JUNIORS - Beginning June 23rd at 7 a.m., please go to http://www.ticketmaster.com/venue/16740
SOPHOMORES - Beginning June 24th at 7 a.m., please go to http://www.ticketmaster.com/venue/16740
FRESHMEN - Beginning June 25th at 8 p.m., please go to http://www.ticketmaster.com/venue/16740
GRADUATE STUDENTS - Beginning June 26th at 7 a.m., please go to http://www.ticketmaster.com/venue/16740
(Please note the beginning times of the sale. Entering before the sale begins will not provide you access to the sale. You must enter at the indicated start time in order to establish your place in the first-come, first-served process.)
TICKET SALE
On your assigned sale date and time, please go to http://www.ticketmaster.com/venue/16740.
1. There will be two events listed as purchase options. Please choose Football and click "Find Tickets". Select "1" as ticket quantity on the Purchase Page. The total Purchase Price is $247.00. Finally, enter your Password, which is your nine digit Penn State-issued Student ID#. Click "Look for Tickets" to continue.
2. Enter the Verification Code on the screen and click continue.
3. On the Shipping Page, the method of delivery will default to "Paperless Ticketing on Penn State Student ID Card". Lower on the page you will also have the option to purchase "2009 Penn State White-Out shirts". Click continue. You will have two minutes to complete this page.
4. The next page allows you to log into your existing Ticketmaster account or create one and then click continue (See the PREPARATION section of these instructions). There is a one minute time period to complete this page.
5. Next is the Billing Page. A valid credit card must be entered on this page. This includes the credit card type (AMEX, Visa, MasterCard and Discover are accepted), the card number, the expiration date and the last three digits on the back of the card (In the case of AMEX, it is a four digit number on the front of the card). All information must be correct and valid to process a purchase. In addition, this page will reflect your complete order (all items that you purchased). Click continue. You will have three minutes to complete this page.
6. The final page is the confirmation page and will confirm your order and issue a confirmation number. If you receive this information, you have successfully completed the process. Congratulations.
IMPORTANT NOTE: In the purchasing process, do not hit the refresh button, do not page back and do not have multiple browsers open, as any of these will take away your place in the sale and you will have to begin again behind all others in line. In addition, your acknowledged wait time may fluctuate up and down throughout the sale process. That is an indication of current sales activity and does not affect your place in line.
Best of luck in successfully completing the 2009 Student Season Ticket sale. We hope that this and previous correspondence has adequately informed you of the steps you need to take to participate in this year's sale. Remember, no ticket coupons will be mailed. All ticket data will be associated with your official Penn State id+ Card, and instructions for forwarding or selling an individual game ticket during the season will be posted on Student Central no later than August 4th. Best of luck in this year's sale. Enjoy the remainder of your summer.
Penn State Ticketing Services
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